- 24-hour lost or stolen card reporting: 1.800.472.3272
- Cardholder assistance line: Is available during business hours by calling 402.472.2087, and after business hours you can receive assistance with transaction issues such as purchase declines by calling 1.800.472.3272.
- 24-hour card activation: 1.800.992.3808
- Real-time PIN change:1.800.992.3808, the change will be active within moments after you complete the call and a new card will not be necessary. You can also change your PIN using the MyCards feature in Online and Mobile Banking.
- Travel Notification: If you are planning on traveling out of state or out of the country, be sure to notify the University of Nebraska Federal Credit Union to protect your security and ensure no interruption of service or access to your account. Travel notes can be placed during business hours by calling 402.472.2087 or by stopping at any of our convenient locations at least 3 days prior to your travel date . You can also use the MyCards feature in Online and Mobile banking to place travel notes immediately.
- To dispute a card transaction: Please contact us during business hours by calling 402.472.2087 or by visiting one of our convenient branch locations