On August 28 transactions from August 27 were reversed on both NUFCU debit and credit cards. This was a processing error and was corrected on Friday, August 30. The original transaction, the reversal and then the posting of the transaction again will all be reflected on your statement. This may look confusing, but you should be able to see the original transaction and then follow how the error and correction that occurred. If you have questions about this issues, please contact us at 402.472.2087. We appreciate your patience and understanding for this error.
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To protect your financial information, our e-Teller product (online banking) will periodically require you to change your password. This is usually an easy process, but for some reason if you are using Firefox as your Internet browser the browser will not let you follow the steps to change your password. We are trying to fix this issue, but for now we ask that you switch to another browser such as Internet Explorer, Google Chrome or Safari. If you experience any issues while using e-Teller, please feel free to contact us during business hours at 402.472.2087.