Due to our staffing issues we have made the decision to temporarily close our East branch lobby to teller transactions. The East branch drive-thru will be open with expanded services, but because we are operating with fewer tellers, we are not able to attend to both drive-thru lanes and inside teller traffic. Jake Johnson and Mary Mendoza will still be available by appointment or just use the doorbell and request to come in to meet with either of them. We did not come to this decision lightly and understand that this is an inconvenience for our members. Our management team is working on several initiatives to try to correct this problem quickly and get the East lobby open again.
Our team was excited to launch our new digital banking product to all of you at the end of November. Unfortunately due to circumstances beyond our control, the launch has been delayed. We are working with our vendor to set a new date which will be in early 2022.
The NUFCU team is continuing to test the new product to assure it meets our standards. We appreciate your patience with this process. Click here to learn more about our new digital banking product.
‘Tis the season. It’s time for friends and family, for food and celebrations, for shopping and . . . fraud. Unfortunately, the hustle and bustle of the holidays provides the perfect opportunity for card fraud to occur. The University of Nebraska FCU has procedures in place to assist in reducing and preventing fraudulent activity. Our Fraud Center is gearing up for the holiday season and will take into consideration the changes in a cardholder’s spending patterns during this time of year. Please be aware, though, that you might be contacted by the Fraud Center to verify specific purchases. This is the perfect time to make sure the credit union has up-to-date contact information on file in case the Fraud Center does need to send a text, email, or auto-dialer phone call. The University of Nebraska FCU and our Fraud Center are watching out for you during the holidays so you can continue to enjoy them in financial security.
We have several job positions open at the credit union. Click here to learn more.
“It’s an incredible honor to receive this recognition from our members and it speaks to how dedicated our staff is at placing the needs of the member first,” said NUFCU President and CEO Keith Kauffeld. “We strive to be our members’ trusted financial partner. The high survey scores we received specifically on the questions addressing trust and financial advice tells us we are achieving our mission.”
