Before using a Visa Gift Card:
Record your card number and keep it in a safe place as a precaution should your card be lost or stolen. Remember to sign the back of the card.
Check your balance:
It is always a good idea to know the balance of your card before making a purchase. This information can be found here or call toll-free 866.833.2370.
To make purchases:
We suggest that you always know the available amount on the gift card. Let the cashier know that you would like to pay by credit. Your signature is required to make purchases. PIN based transactions are only available after setting a PIN prior to purchase. Click on the FAQ link below to learn more.
If your purchase is more than the remaining amount of the card:
Let the cashier know that you will be paying by two forms of payment. They will need to know the exact amount to be applied to the gift card, and that the remaining amount will be paid by cash, check, or another card. Please note: Some merchants will accept gift cards as a form of payment only if the value on the card is sufficient to cover the entire purchase. Each merchant may be different regarding multiple forms of payment.
Restricted transactions:
Reservations for hotel and car rental are not permitted. Gas, restaurants and beauty services sometimes require a greater amount than the purchase to ensure that funds are available for a tip.
For more information, please click on the following links to read our Visa Gift Card Frequently Asked Questions and Complete Terms and Conditions.