Because We Care About You

We truly do care about our members and it breaks our heart when we see scams that rob you of your hard earned money. We try our very best to protect access to your account, that’s why we ask for ID and require multiple layers of protection for online access.

However, when crooks trick members into giving them access to their computers and online banking it is extremely difficult for us to stop that action. When members withdraw cash and give it to the crooks in the form of gift cards or Bitcoin, we have no way to get that back for you. If you come to a branch and ask to withdraw a large amount of cash, our tellers are trained to ask questions to make sure you aren’t being scammed. They aren’t being nosey, they are only asking to help protect you.

Sadly, we have seen even our most diligent members getting taken by these scams. So we are asking that you question any sort of email/text that you are not expecting and PLEASE spread the word to your loved ones to be careful as well.

If you recognize any of these four signs of a scam, hang up with the fraudster and call us at 402-472-2087. We will help walk you through steps to make sure your account is secure.

Four Signs That It’s a Scam
1. Scammers PRETEND to be from an organization you know.
We are seeing scammers use Amazon, Norton, Paypal, Best Buy (Geek Squad), McAfee

2. Scammers say there’s a PROBLEM.
They might say you’re in trouble with the government. Or you owe money. Or that there’s a virus on your computer. Or you will be billed if you don’t act now. And, they will offer to "help you" resolve the problem. They may tell you that you've received an overpayment that you need to give back to them or, that failure to pay will result in your arrest.

3. Scammers PRESSURE you to act immediately.
Scammers want you to act before you have time to think. If you’re on the phone, they might tell you not to hang up so you can’t check out their story.

4. Scammers tell you to PAY in a specific way.
They often insist that you pay by using cryptocurrency (Bitcoin at an ATM), by wiring money through a company like MoneyGram or Western Union, or by putting money on a gift card and then giving them the number on the back.

Additional information about scams can be found at